Special Update – Thailand

flooding impacts disk drive industry
Special update for members of the Seagate Partner Program in Europe, Middle East and Africa

Seagate logoAs has been widely reported, the severe flooding in Thailand is a tragic situation for families and businesses across the region. Currently, all Seagate facilities in Thailand are operational and our production is not constrained by either internal component supply or by our ability to assemble finished products. Rather, we are constrained by the availability of specific externally sourced components. As a result, industry demand will significantly outstrip supply at least for the December quarter and the supply disruption will continue for multiple quarters.
Seagate’s Opinion

Seagate believes unconstrained industry demand would have been 180 million units for the quarter ending December 2011. Given the supply disruption demand will significantly outstrip supply at least for the December 2011 quarter, and will likely continue for multiple quarters.

Seagate expects that industry shipments will be limited to approximately 110-120 million units and we expect to ship between 41-45 million units in the December 2011 quarter.

To aid in the relief and recovery efforts, Seagate is donating $1 million across a few key organizations in Thailand.
Our business priorities are:

1) To support our external component suppliers’ efforts to rebuild the supply chain as quickly as possible;

and,

2) To work with our customers to strategically align their near- and long-term requirements to our production capability. As a result, we are aligning our production schedules and product builds to best support both our suppliers and our customers.

Please understand that this is an evolving situation that we are diligently monitoring on a daily basis. We value our relationships with all of our partners, suppliers and customers and their satisfaction will remain our highest priority.

Seagate Partner Program team

Slowmoving Clones

On occasion a clients case has severe blocks of bad sectors that the hard drive requires to be cloned. The cloning process basically copies all the good blocks of data and ignores the bad blocks on to another separate usable drive. Its a bit more complicated than that in real life, but thats the general idea in a nutshell.

Anyway, I have a case ongoing currently, and its taking its sweet time over being cloned. Its clicking and making scratching noises, generally sounding terrible, you get the idea. The drive has already checked out that physically its OK. The read/write heads are still all working even though there is a lot of slow down (Hence the need to clone). The firmware modules all checked out during the SA  check. A backup of the firmware was also made both to a profile directory and to DB using composite reading from all the available heads.

So in all- this has been a slow case to get going.

Once this clone is ready there shouldn’t be any major delays. The OS is Windows XP hence at least one NTFS partition. This is nice after a long running cloner like this. Hoping with crossed fingers that I can get the clone completed before needing to replace the head stack. There is a possibility that one read/write head maybe failing. Luckily I have real time monitoring of the cloned regions. Any indication of platter damage or catastrophic head failure will be easy to spot. So far ALL GREEN ;)

 

Seagate “Quality Control Unit” Quits

It used to be I would receive a Seagate drive a few times a week. Most drives with issues, mostly physical or firmware related mind you, would be from Maxtor owners.

Now its seems that since Seagate took over Maxtor, the quality control gremlins have started to infect there new owners. Currently it would be easy to say 1 out of 3 data recovery cases I receive from clients will be a Seagate drive. Some weeks it almost seems all the hard drives I receive for data recovery are Seagate.

Now…!! Not all Seagate drives seem to be affected in this manner however. Its mainly  the Seagate F3 family, that are the black sheep.

These are the drive models of the F3 family in question which mostly either have a firmware issue like LED00000CC or Drive locked alert. Either of these situations the client will not be able to access the drives contents. The drive will just be clicking while starting up. Usually the drive is not recognized either.

Barracuda ES.2 SATA
ST3250310NS          250Gb
ST3500320NS          500Gb
ST3750330NS          750Gb
ST31000340NS       1000Gb(1Tb)
Barracuda 7200.11 SATA
ST3160813AS         160Gb
ST3320613AS         320Gb
ST3500320AS         500Gb
ST3500620AS         500Gb
ST3640323AS         640Gb
ST3750330AS         750Gb
ST3750630AS         750Gb
ST31000333AS       1000Gb (1 TB)
ST31000340AS       1000Gb (1 TB)
ST31500341AS       1500Gb (1,5 TB)
Barracuda 7200.12 SATA
ST3160318AS         160Gb
ST3250318AS         250Gb
ST3320418AS         320Gb
ST3500410AS         500Gb
ST3500418AS         500Gb
ST3750528AS         750Gb
ST31000528AS      1000Gb

 

The Good news is in MOST cases the clients data is FULLY RECOVERABLE.

Main site link -> http://www.gelkin.net (In Finnish, but Google translate does a good job)

2011 Seagate Hell?

While I was looking over the stats of all the customer drives I recieved in 2010. I was partially surprised that Seagate came in at number 1 as the drive with the most issues.

Now this is not a cut and dry analysis. Seagate took over Maxtor not so long ago and inherited the Maxtor markey share. This in my opinion make Seagate one of the largest if not the largest hard drive manufacturer. Plus the upswing with the popularity of usb exernal hard drives at a low price.

So I am very good at data recovery  from Seagates. Lets see if this Seagate failure continues.

Survey reveals cost of data recovery

Veeam says the answer is more tools – but then it would, wouldn’t it

By Maxwell Cooter | Techworld
Published: 18:02 GMT, 27 September 10

Nearly two out of three of organisations experience products with server recovery every month losing the average enterprise more than $400,000 every year according to a new survey from Veeam Software.

The research claimed that 63 percent of enterprises experience problems every month when attempting to recover a physical or virtual server. According to Veeam, companies that test the recoverability of backups can help eliminate this problem.

The company pointed out, however, on average backups are tested every two months, meaning that potentially there are 60 days of bad back-ups. According to the research, respondents said that testing the recoverability of one backup takes 13 hours and it’s this commitment, and the resources it takes that explains why so many IT departments do not do more testing.

According to the research, hardware failure is the most common reason (experienced by 68 percent of organisations in the last year) is the most common reason for recovering data on a server, closely followed by a general IT problem such as misconfiguration (63 percent), and user or operator error (56 percent).

Veeam, which is known for its data protection and disaster recovery products, said that, to no great surprise that, the implementation of the appropriate disaster recovery products, the need for full server recovery would be obviated.

“IT managers often cite enhanced data protection as one of the primary reasons to virtualise, but the technology holds a huge amount of potential that businesses aren’t currently tapping into,” said Ratmir Timashev, president and CEO of Veeam Software. “For example, it’s well understood that virtualisation can reduce the physical server footprint in areas such as off-site disaster recovery locations. With instant VM recovery, it’s possible to reduce recovery time from hours to minutes. It’s also possible to recover individual files and application items without restoring the entire machine.

VEEAM website -  http://www.veeam.com/

Seagate Introduces Industry’s First 1.5TB Portable External Drive

Seagate was one of the first hard drive companies to bring a USB 3.0 product to market at CES 2010, with the introduction of the BlackArmor PS110 USB 3.0 performance kit. Then it made Superspeed connection an option on the GoFlex family of drives introduced in May 2010. Now, continuing in it’s tradition of being “light-years ahead,” Seagate has gone one step further—truly going where no hard disk drive has gone beforewith today’s introduction of the new 1.5TB GoFlex ultra-portable drive bundled with USB 3.0 connectivity, a free copy of “Star Trek” and the option to purchase up to 20 other films.

Read Full Press Release Here

Toshiba to Launch the World’s Fastest SDHC Memory Card

World’s fastest SD card becomes flagship of its SD memory cards line-up

Image of 32GB, 16GB, 8GB SDHC UHS-I memory cardsImage of 16GB, 8GB, 4GB micro SDHC UHS-I memory cards

Berlin, Germany, September 2 — Toshiba Corporation (TOKYO: 6502), a leading innovator in NAND flash memory technologies and solutions, today announced the launch of 8 gigabyte (GB), 16GB and 32GB SDHC UHS-I Cards, all compliant with the SD Memory Card Standard Ver. 3.0 (SD 3.0), UHS 104, that deliver the world’s fastest[1] data read and write speeds[2]. Toshiba also extended its industry leadership in memory card solutions by unveiling the world’s first microSDHC UHS-I Cards delivering 4GB, 8GB and16GB capacities.

Mass production of the new SDHC UHS-I Cards and sample shipments of the new microSDHC UHS-I Cards will start this November.

The new SDHC UHS-I Cards are the world’s first memory cards compliant with SD 3.0, UHS104, and introduce a new level of ultra-fast read and write speeds to NAND flash based memory cards: a maximum read speed of 95MB per sec, and a write speed of 80MB per sec.

The new microSDHC UHS-I Cards are the world’s first microSDHC memory cards compliant with SD 3.0, UHS50, and they also offer the world’s fastest read and write speeds in their class: a maximum read speed of 40MB per sec and a write speed of 20MB per sec.

Image shooting and sharing applications continue to grow in popularity, spurring demand for storage devices and applications that can capture high quality images and videos. The new SD 3.0 specifications meet strong demand in the SD card market and combine increased data capacity with the fast data transfer rates essential for such applications as burst shooting with digital single lens reflex cameras and other advanced digital still cameras, HD digital camcorders, and high speed transfers of data between hardware.

The high level specs and wide range of cards announced by Toshiba will support developers in bringing exciting applications to future generations of consumer products. By further enhancing its SD Memory Card line-ups with products offering larger capacities and higher data transfer speeds, Toshiba will continue to meet market demand, and to lead the NAND flash memory market.

The expanded new card series will be featured at the IFA 2010, in Berlin, Germany from September 3, and PHOTOKINA 2010, in Koln, Germany.

Note:
[1]
As of September 2, 2010.
[2]
Maximum read and write speed may vary depending on the host device, read and write conditions, and file size.

Outline of New SD Memory Cards

1. SDHC UHS-I Cards

Product Name Capacity Maximum
Read Speed
Maximum Write Speed Price Start of
Mass production
THNSU032GAA21L 32GB 95MB/s 80MB/s Open Nov., 2010
THNSU016GAA21K 16GB 95MB/s 80MB/s Open Dec., 2010
THNSU008GAA21J 8GB 95MB/s 80MB/s Open Dec., 2010

2. microSDHC UHS-I Cards

Product Name Capacity Maximum
Read Speed
Maximum Write Speed Price Start of
Sample shipping
THNSU016GBB2A0 16GB 40MB/s 20MB/s Open Nov., 2010
THNSU008GBB2A0 8GB 40MB/s 20MB/s Open Nov., 2010
THNSU004GBB2A0 4GB 40MB/s 20MB/s Open Nov., 2010

Note: Product names above are for the Japanese market.

Key Features

1. SDHC UHS-I Cards (32GB, 16GB, 8GB)

(1)
Supports UHS104, a new ultra high speed SD interface, and the highest standard in the new SD 3.0, which provides 104MB per sec. bus speed on the SD interface. It realizes a maximum read speed of 95MB per sec and a write speed of 80MB per sec.
(2)
Provides the conventional SD interfaces—3.3V signal voltage for the DS mode (SD clock 25MHz and 12.5MB per sec) and the HS mode (SD clock 50MHz and 25MB per sec)—and is interoperable with existing SDHC host devices compliant with the SD Memory Card Standard Ver. 2.0 (SD 2.0).
(3)
Integrates highly secure CPRM copy protection technology.

2. microSDHC UHS-I Cards (16GB, 8GB, 4GB)

(1)
Supports UHS50, a new ultra high speed SD interface compliant with the new SD 3.0, which provides 50MB per sec. bus speed on the SD interface. It realizes a maximum read speed of 40MB per sec and a write speed of 20MB per sec, the fastest speed yet achieved in the microSD industry.
(2)
Provides the conventional SD interfaces—3.3V signal voltage for the DS mode (SD clock 25MHz and 12.5MB per sec) and the HS mode (SD clock 50MHz and 25MB per sec)—and is interoperable with existing microSDHC host devices compliant with the SD 2.0.
(3)
Compliant with DDR 50 (SD Clock 50MHz), with double the bus transfer rate (50MB/s) comparing with the existing HS mode at the same SD clock frequency.
(4)
Integrates highly secure CPRM copy protection technology.

Specifications

1. SDHC UHS-I Cards

Product Name THNSU032GAA21L THNSU016GAA21K THNSU008GAA21J
Speed
Class
UHS-I Mode UHS Speed Class 1
SD Mode Speed Class 10
Compliant Standard SD Memory Card Standard Ver. 3.0
Interface SD Interface: UHS104
Signal Voltage 1.8V, SD Clock: 208MHz (Max)
Power Supply Voltage 2.7 – 3.6V
Card capacity 32GB 16GB 8GB
Maximum Read Speed 95MB/s
Maximum Write Speed 80MB/s
Exterior Dimensions 32.0 × 24.0 × 2.1(mm)
Weight Approx. approx. 2g

2. microSDHC UHS-I Cards

Product Name THNSU016GBB2A0 THNSU008GBB2A0 THNSU004GBB2A0
Speed
Class
UHS-I Mode UHS Speed Class 1
SD Mode Speed Class 10
Compliant Standard SD Memory Card Standard Ver. 3.0
Interface SD Interface: UHS50 (DDR50 compliant )
Signal Voltage 1.8V, SD Clock: 100MHz (Max)
Power Supply Voltage 2.7 – 3.6V
Card capacity 16GB 8GB 4GB
Maximum Read Speed 40MB/s
Maximum Write Speed 20MB/s
Exterior Dimensions 15.0 × 11.0 × 1.0(mm)
Weight Approx. approx. 0.4g

Note: Product names above are for the Japanese market.

For further information about Toshiba’s memory card solutions, please visit
http://www.toshiba.co.jp/p-media/english/index.htm

Seagate Self-Encrypting Laptop Hard Drive First To Win Key U.S. Government Certification

Seagate’s Momentus Laptop Hard Drive Earns FIPS 140-2 Certification, Clearing Way for Deployment of Drives by All U.S. Government Agencies and Regulated Industries such as Healthcare, Defense and Finance.

September 14, 2010, seagate announced that its groundbreaking Momentus ® Self-Encrypting Drive, the world’s first laptop hard drive with built-in encryption to protect against unauthorized access to information on lost or stolen mobile computers, has secured FIPS 140-2 certification from the U.S. National Institute of Standards and Technology (NIST).

The key government certification clears the way for deployments of Momentus Self-Encrypting Drives (SEDs) by all U.S. and Canadian federal agencies, many state and local governments, and regulated industries such as healthcare, finance and defense required to use FIPS-certified gear to help protect sensitive data on PCs and computer networks. Many utility, education and transportation entities also have adopted the FIPS (Federal Information Processing Standard) 140-2 standard to lock down confidential information. Foreign governments in addition to Canada also recognize FIPS-validated products. The Momentus SED is the first hard drive with native encryption to earn the FIPS certification.

“The FIPS 140-2 certification exemplifies Seagate’s commitment to security standards that enable the widespread adoption of encrypting hard drives for laptops and other computers as the explosive growth of laptop PCs puts more sensitive personal and business information at risk, today’s NIST approval gives our system builder and end-user customers the peace of mind that Momentus ® Self-Encrypting Drives deliver the full power of government-grade security.” – said Dave Mosley, executive vice president of Sales, Marketing and Product Line Management at Seagate.

The FIPS 140-2 seal of approval comes three years after NIST, the federal agency focused on promoting product innovation by establishing technical standards for government and business, certified the Advanced Encryption Standard (AES) chip built into the Momentus drive. Seagate has shipped more than a million of its self-encrypting laptop drives since their introduction in 2006.

See Seagate’s FIPS 140-2 certificate here: http://csrc.nist.gov/groups/STM/cmvp/documents/140-1/140crt/140crt1388.pdf .

More information on NIST and FIPS 140-2 is available on the NIST website:
http://csrc.nist.gov/groups/STM/cmvp/index.html

Seagate® Momentus® hard drives deliver high capacity and performance along with innovative technology, such as self-encryption and free-fall sensors. If you require feature-rich, reliable, robust and secure laptop storage, Momentus drives are for you.

More details: Seagate’s self-encryption Momentus Laptop hard drive

What is Samsung Auto Backup?

Samsung Auto Backup is Bundled software that performs a backup of the PC data to Samsung External Hard Drives. Through the Real-Time Backup or Scheduled Backup features, the data can be backed up safely to Samsung External Hard Drives.

When the backed up data is damaged due to a system error or user’s mistake, they can be checked/recover through the Integrity Check procedure. Also the original data that was stored in the PC can be conveniently recovered when damaged or lost.

※ Caution : The Samsung Auto Backup program operates only with a Samsung External Hard Drive.

Download Samsung Auto Backup software

Acronis True Image WD Edition Software

Acronis True Image WD Edition Software helps you to completely clone your current system hard drive onto your new WD hard drive. Cloning makes an exact copy of your operating system, applications, data, preferences, and email settings. Everything will be present and operate exactly as it did on your old hard drive. Acronis True Image WD Edition now supports WD Advanced Format Drives and ensures that all partitions are optimally aligned.

Acronis True Image WD Edition Software Key Features:

  • Drive Cloning – Copies the source drive to a new WD drive, leaving all data on the source drive.
  • Drive Migration – Erase the source drive after the new WD drive has been imaged.
  • Drive Image Backup – The long-term usage of the Drive Kit software will be to provide full drive image backups of a source drive at any time. Backup drive images will be stored as a file, which can be copied to any direct attached drive, network attached storage drive or optical media (CD/DVD).
  • Drive Deployment – Enables users to prepare a WD drive so that selected folders or partitions can be excluded from the destination image.
  • Drive Image Recovery – The Recovery Manager enables users to restore a drive image from a direct or network attached drive. The Recovery Manager can also either erase just a portion of the drive to be used for the restored drive image, or all of the previous OS.
  • Create a Bootable Standalone Recovery Manager – With the Drive Kit software, users can create a bootable ISO image file, which contains the WD Drive Kit Standalone Recovery Manager software.
  • Recover a Drive Image from the Bootable Recovery Manager Software – The bootable Standalone Recovery Manager enables users to recover a drive image from either a CD/DVD drive, a direct attached drive, or a network attached drive.

Download Acronis True Image WD Edition Software

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